Provant Health Chief Information Officer Discusses CIO Roles
EAST GREENWICH, R.I.,
In his article, Basiliere describes the imperative for chief information officers to embrace their diverse roles in their organizations. He explains that while CIOs had responsibility for technology management and operations in the past, their responsibilities have been rapidly transforming over the past five to 10 years, and now include client-facing product development, marketing, and financial concerns. That ongoing evolution has sparked the need for multiple people in information technology to own different, but connected, pieces of technology management.
In addition to numerous owners within IT, business leaders throughout organizations are increasingly tech-savvy. They learn about a broad range of technologies online and voice their opinions on them. A wide assortment of perspectives can create confusion among employees about how technology is being managed, and can make strategic planning difficult for executive teams and boards of directors.
The input of many people, together with the fast pace of change in technology, can leave a CIO feeling that he or she cannot keep pace. Basiliere urges CIOs to put those feelings aside and recognize that their experience and knowledge of technology are far greater and more insightful than that of people in other business areas. He notes that CIOs are ultimately responsible for making sure that every technology decision fits into an enterprise architecture. That includes decisions about cloud-based applications integrating with data and ensuring security of data, and how solution partners will complement in-house staff and work with other partners.
CIOs must embrace their changing roles and demonstrate value by building teams that understand IT’s many roles. Basiliere defines some of the new CIO roles, such as human resources leader, business manager, financial manager, and growth manager.
Basiliere advises CIOs to stay agile and to combine their technical expertise with strong communications and collaboration skills. Those actions will allow CIOs to excel at their different roles and continue to bring value to their organizations.
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Source: Hooper Holmes, Inc.